NeedleTransparent pricing.
Real return.
Your $199/month plan includes the full platform, our automation library, our knowledge, and ongoing consulting — locked in forever for the first 100 customers. The platform is pay-to-use, so you only pay for the texts, calls, and AI you actually send.
One platform. Three ways to start.
Your plan includes the full platform, our automation library, our knowledge, and ongoing consulting. The platform is pay-to-use — usage items like texts, calls, and AI are billed only as you use them.
The essentials to stop leaking leads — CRM, messaging, and missed-call recovery.
- 2-way text & email conversation
- GMB messaging
- Web chat
- Facebook Messenger
- GMB call tracking
- Missed Call Text Back
- Launchpad onboarding
- Invoicing
- CRM
- Opportunities
- Email marketing
- Reporting
- Documents & contracts
- QR codes
The plan most med spas need — the full automation engine that fills your calendar, plus our library, knowledge, and consulting. $199/mo, locked forever for the first 100.
- Reputation management
- Trigger links
- SMS & email templates
- Workflows
- Triggers
- Marketing automation
- After-hours AI (answers calls, texts & DMs when you're closed)
- AI chat assistant (unified inbox, handles repetitive FAQs)
- Our automation library + knowledge + consulting
Full marketing firepower — funnels, paid ad management, and the social planner your team has been asking for.
- Social planner
- Form builder
- Funnels
- Campaigns
- Ad manager (Google, Meta)
Plus usage-based charges on Voice AI minutes, Conversation AI tokens, and SMS — charged only when you use them, at a fraction of a cent each. Not sure which tier fits? Book a demo and we’ll walk you through it.
Pay only when the phone rings.
Or the text sends. Or the AI replies.
Voice AI, SMS, email, and phone minutes are billed as you use them. No arbitrary "messages per month" caps. No paying for volume you haven’t earned yet.
Per-minute call time + token-based LLM usage. A typical patient call costs pennies. Requires Growth or Professional.
Token-based pricing. Each chat reply is a fraction of a cent. Requires Growth or Professional.
Per-message SMS across SMS, WhatsApp, Messenger. High-volume email included at scale. Available on all tiers.
One base fee. Plus only what you use.
The Base Platform — Everything Included
Your base subscription gives you complete access to the NeedleMoved platform. This is not a limited “starter” tier — it is the full system. Every automation you build, every dashboard you view, every funnel you publish, every document you send — included. No per-user fees that punish you for growing your team.
- CRM & lead pipeline management
- Scheduling, booking & appointments
- Automation workflows & AI workflow builder
- Tracking & analytics dashboards
- Funnels, landing pages & AI funnel builder
- Document signing
- Membership & course portals
- Social media planner & affiliate manager
- Reputation & review management
- Ad manager (Google, Facebook, Instagram)
- Content AI for copy, images & ideas
Pay-as-You-Go — You Only Pay for What You Use
Usage-based costs apply to communication and AI features where external infrastructure is involved. This keeps your base cost low while giving you access to enterprise-grade capabilities.
Billed per minute of call time plus token-based LLM usage. A typical patient call costs pennies. A single missed lead costs you $150–$500 — Voice AI pays for itself on the first recovered call.
Token-based model. Each chat interaction costs a fraction of a cent. Handle hundreds of conversations for less than one hour of receptionist time.
Pay per message across SMS, WhatsApp, and Messenger. Transparent, competitive rates.
High-volume sending included with usage-based pricing at scale.
Per-minute rates on LC Phone or Twilio numbers. Call recording and tracking included in base.
… and what it could look like.
Many med spas cut 40–70% of their tooling spend — while gaining the automation, follow-up, and ROI visibility they never had before.
Pricing questions, answered honestly.
Starter ($99/mo) gives you the foundation — CRM, two-way messaging, missed-call text back, invoicing, and reporting. It’s for practices who need to stop leaking leads but aren’t ready for AI automation yet. Growth ($199/mo) adds the pieces that actually move the needle — after-hours AI, the full automation engine, reputation management, and AI content — plus our automation library, knowledge, and ongoing consulting. This is where most practices live, and it's $199 locked forever for the first 100 customers. Professional ($299/mo) unlocks the marketing-team features — funnels, campaigns, ad manager, and social planner — for practices running active paid acquisition and multi-channel campaigns.
No surprise setup fees. Your monthly plan includes onboarding, connecting your channels, building your initial automations, and our consulting to get it dialed in. The only variable cost is pay-to-use usage — texts, calls, and AI — billed only as you use it.
Yes. Changing tiers takes one click in your customer portal and takes effect on your next billing cycle. There is no fee to upgrade and no setup fee charged again. Downgrades work the same way, though you may lose access to tier-specific features (for example, AI Voice and AI Conversation require Growth or Professional).
No. Every plan is month-to-month. We earn your business every month — if you want to cancel, you cancel. We’ve seen too many med spa owners burned by 12-month commitments on software that underdelivered.
The platform is pay-to-use: usage items like texts, calls, and AI replies are billed only when you use them, at a fraction of a cent each. There are no “messages per month” caps and no paying for volume you haven't earned yet. Most practices spend well under $100/month on usage even with steady call and message volume.
No. Onboarding and data migration are included in your setup fee. Everything in your tier is included in your monthly fee. Usage-billed items (Voice AI, Conversation AI, SMS, phone minutes) are clearly disclosed and billed only when used. No surprise charges for features you assumed were part of the platform.
NeedleMoved doesn’t cost money.
It makes money.
A med spa with a $500 average appointment value that recovers just two missed leads per week through after-hours AI and automation generates an additional $52,000 per year. A med spa that reduces its no-show rate by 10 percentage points recovers another $50,000–$100,000 per year. A med spa that reactivates five lapsed patients per month adds roughly $39,000 per year in lifetime value.
Ready to fill your calendar?
Every feature included. Pay only for the AI and messaging you use. No long-term contracts. No hidden fees.